Protea Carpet Cleaners operates as a long‑standing cleaning service in the Alberton area, specialising in carpet, upholstery, mattress and blinds cleaning, with a broad remit across residential, commercial and retail sectors. Described as owner‑managed and supervised, the business emphasises thoroughness, safety and practical results for typical domestic and small‑to‑medium commercial environments.

Core services include carpet cleaning with pre‑treatment and dual water extraction to speed up drying, ensuring floors are left ready for use sooner. Upholstery cleaning is highlighted for its ability to handle difficult fabrics with a small, targeted cleaning tool designed to access narrow or tight spaces. Stain removal is framed around child‑ and pet‑friendly products, combining pre‑treatment with an industrial extraction process to uplift residues and marks. A dedicated water extraction offering supports emergency flood cleaning, employing industrial machines to remove excess water quickly and minimise damage.

Mattress cleaning is presented as a sanitising, deodorising service that also aims to reduce dust mites, contributing to a fresher sleep environment. The business also markets a comprehensive Home cleaning service, which covers carpets, rugs and a wide array of soft furnishings including leather lounges, dining chairs, mattresses, blinds and even caravan cushions. A notable feature is the attachment of protective measures for furniture with Masterguard chemical treatments, as described in the home cleaning offering. For offices, Protea Carpet Cleaners promotes maintaining clean carpets and office chairs to support a healthy, productive workplace for staff.

The service model is described as flexible and client‑friendly. The company presents a standard cleaning procedure that prioritises careful handling of household items, controlled water use to avoid over‑wetting, and a safeguarded post‑clean walkthrough with a supervisor to inspect work quality. This emphasis on transparency and quality control aligns with the claims of extensive experience and a hands‑on supervisory approach.

Geographically, Protea Carpet Cleaners serves a wide swath of the Gauteng region, with listed coverage including Alberton and adjacent areas such as Bedfordview, Boksburg, Benoni, Brakpan, Edenvale, Germiston, Johannesburg South, Kempton Park and Modderfontein, among others. The company states availability for quotations and bookings around the clock, reflecting a commitment to responsiveness and convenience for customers requiring urgent or flexible scheduling.

Customer feedback from visitor reviews portrays a positive, service‑driven profile. Multiple reviewers describe the team as friendly and reliable, noting prompt responses and competitive, value‑for‑money pricing. Common themes in feedback praise the cleanliness results, timeliness, and the ability of Protea Cleaners to return carpets, upholstery and mattresses to a renewed appearance. Several reviewers mention the courteous attitude of staff, with particular appreciation for how effectively stains are addressed and how fresh the cleaned items feel after treatment. Overall, the reviews convey satisfaction with outcomes and a willingness to reuse the service.

From a practical customer perspective, the typical workflow appears to involve initial enquiry or quotation, followed by scheduling and on‑site assessment. The procedure outlined on the site includes pre‑spraying, targeted stain pre‑treatment where necessary, controlled water extraction, sanitising and deodorising as standard, and a final walkthrough with a supervisor to confirm completed work. For customers with specific needs—such as odour issues or heavily soiled upholstery—the service offers bespoke spot treatments and extended cleaning options. The 24/7 quotation and booking availability supports urgent or after‑hours planning, a useful feature for households and small businesses alike.

• Main services offered: carpet cleaning, upholstery cleaning, stain removal, water extraction (emergency flood cleaning), mattress cleaning, and comprehensive home and office cleaning including blinds and furniture protection.
• Typical job types: domestic homes (carpets, sofas, mattresses, blinds), small to medium offices, commercial venues, and retail spaces requiring regular or targeted cleaning.
• How requests usually work: initial enquiry or quotation, scheduling, on‑site pre‑treatment and cleaning, water extraction, sanitising/deodorising, and a supervisor‑led walk‑through to inspect results.

Practical tips for customers include considering the stated precaution about low‑price cleaners and prioritising experienced providers with robust cleaning technology. It is advisable to discuss any specific stains or odours in advance, arrange access for thorough cleaning of hard‑to‑reach areas, and allow time for carpets or fabrics to dry after treatment. For residents of Alberton and surrounding areas, arranging a booking during the week can align with standard operating hours, while Saturday appointments may be accommodated on request.