24 Hour Laundry Sanbury Square — Laundry service in Cape Town

Located at the Sanbury Square shopping centre near Croydon and De Wijnlanden, 24 Hour Laundry Sanbury Square offers a self-service laundry option complemented by a Drop & Go service. The facility operates from early morning until late evening, catering to both self-service users and customers seeking a turnkey laundry solution. The venue is positioned to serve residents of the surrounding Western Cape communities who require flexible access to laundry facilities across extended hours.

Main services offered include self-service washing and drying via coin- or card-operated machines, as well as value-added options such as folding, ironing, and a dry cleaning service. The site highlights same-day collection for laundry services delivered before 11am, providing a practical option for time-sensitive needs. For convenience and transparency, self-service payments are card-only in this store, reflecting a security measure designed to streamline transactions and minimise handling of cash on site.

The self-service setup is described as operating from 6am to 10pm. In addition, a Drop & Go service is available with longer daily hours: typically 7am to 6pm on weekdays and Saturdays, and 8am to 5pm on Sundays and public holidays. This arrangement enables customers to drop off items for washing, drying, and folding, or for specific tasks such as ironing, without requiring direct supervision for every step of the process.

Pricing is published for both self-service and Drop & Go options. Self-service wash cycles are priced per machine, with a typical wash at R58 and a dry cycle at R28 per machine, alongside a shorter 20-minute cycle option. The Drop & Go rates include per-kilogram charges for washing, drying, and folding, with a minimum charge (often 5kg) applied to each service. For bedding, blankets and larger items, wash-and-dry bundles are offered at set rates (for example, single/small and large/double options), with specific price points noted. Detailed dry cleaning prices are available on request, allowing customers to obtain guidance for items that require specialised care.

Customer experience at the site, as gleaned from visitor feedback, presents a mixed but predominantly positive picture of service efficiency and staff engagement. Several reviewers commend the team for helpful, friendly, and knowledgeable service, particularly in relation to stain removal guidance and general laundry advice. Patrons frequently highlight approachable staff who contribute to a pleasant, sometimes light-hearted atmosphere during visits, and there is broad appreciation for the reliable assistance offered by team members during busy periods.

However, some reviews indicate variability in certain aspects of service delivery. Specific concerns include instances of damaged items and delays in communication regarding issues such as dye transfer or claims handling. These reports underscore the importance of clear process definitions, proper handling of items through the full wash and dry cycle, and timely updates for customers when problems arise. As with many service-oriented operations, experiences appear influenced by the day-to-day staffing and workload, suggesting that first-time visitors should be prepared for potential variability in service pace during peak times.

For customers planning a visit, practical tips include noting the self-service payment method (card-only) and the extensive operating hours, which offer flexibility for early-morning or late-evening laundry tasks. When employing the Drop & Go service, having items pre-sorted and ready for the required cycle can streamline the process and help ensure that expectations align with the service level offered. It is also advisable to verify item colours and fabric care needs prior to washing, particularly for delicate fabrics, and to communicate any special instructions clearly to staff at drop-off or on-site if assistance is needed with folding or ironing.

• Core services: self-service washing and drying, folding, ironing, and dry cleaning (on request).
• Typical job types: regular clothes laundry, bedding (blankets, duvets), and garment ironing; light to medium-care dry cleaning items on request.
• How requests usually work: self-service machines operate on a card-payment basis; Drop & Go offers wash, dry, fold, and ironing with set per-kilogram pricing and minimum load requirements; same-day collection available for orders placed by 11am.
• Hours and location: 6am–10pm for self-service; Drop & Go generally 7am–6pm weekdays and Saturdays, 8am–5pm Sundays/public holidays; located at Sanbury Square, Croydon/De Wijnlanden area, Cape Town, Western Cape.

Customers are advised to visit during the posted hours to avoid peak periods and to allow enough time for requests that may require special attention. The Sanbury Square branch serves as part of the broader 24 Hour Laundry network across the Western Cape, offering nearby options for customers seeking alternative locations with similar services.